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Frequently Asked Questions


We have several ways to place your order, web or email us at : Our website also accepts online payments

Yes, but contact us as soon as possible! We understand that mistakes happen and if you catch any error, you can reply directly to your order confirmation e-mail with the change and we will make sure it is applied. Keep in mind, we are FAST. So if your order has already been personalized, an order change may be subject to a fee or require a new order to be placed.

It generally takes 1-3 business days to deliver the products. The time varies from product to product and the city of the delivery of products.

Generally, in all the metro cities the ETA is 1-2 working days but again it depends on the availability of the products and the type of printing method which is selected.

You can always check the delivery timelines with our customer agent who will be able to check the availability of the products and can give you an assure date of delivery of products.

Yes, 99 percent of the cases the size will be the same, especially for trophies the sizes might vary from 0.5-1 inches. These are handcrafted products so the consistency might get affected sometimes in the course of production.

Yes, you can directly visit our showroom and place your order.

Yes, we have a dedicated team of designers to do the artwork for your contents. They will share the design with you and will take your approval before finally starting production.

We have an efficient packaging team who packs the products in such a way that is should be able to bear all the mishandlings during the transit and can reach safely to your hands. The crystal/ glass/ acrylic ones are specially packed in the thermocol boxes and muich extra care is taken for the same.